Customer Services Intern - MCS

About

Description

A 12-month graduate programme to support the customer service team. The role involves providing general assistance and completing ad-hoc tasks within the department, including order processing, audit preparations, stakeholder follow-ups, and report preparation to ensure customer satisfaction.

Responsibilities

• Process and archive customer orders
• Assist with audit preparations
• Follow up with internal stakeholders (logistics, sales, technical teams)
• Prepare customer reports and Proforma Invoices (PFI)
• Follow up with MCS (likely Maintenance & Customer Support) customers
• Provide project assistance and general customer service support as required

Qualifications

• Education: Relevant National Diploma or Degree in Business Management or Marketing
• Skills:
• Good organizational skills and rigour
• Self-initiative and stress resistance
• Team player with strong interpersonal and intercultural communication skills
• Languages: English proficiency required; other languages are beneficial
• Personality:
• Empathy and good listening skills
• Sensitive to customer satisfaction
• Assertive, positive, self-motivated, and results-oriented

Application instructions:

• Job requisition ID: R0307333.
• Apply Now!